If you are having difficulty keeping up with your regular weekly rent payments, it is important that you contact your Housing Officer as soon as possible. This should be done before the level of debt gets to a high level and we have to take legal action to recover the debt.

If you ignore your obligation to pay your rent or do not keep to any agreement to clear arrears, we will commence legal proceedings to repossess your home. If we have to take you to court, you could end up paying court costs in addition to the debt.

If you do have rent arrears, you will not be considered for a transfer, you will certainly lose any garage you may be renting and you may lose your home as well.

What to do if you have trouble paying your rent

Above all, don't ignore it. The problem will not go away on its own.

Visit OR call our rents hotline (which is free from any landline) on 0800 6335 548 to talk about your rent payments. If you have difficulty getting to Loughborough for any reason we can visit you at your home.

We can help you by:

• advising you how you may get more money by claiming all the benefits you are entitled to and could be missing out on.
• discussing suitable payment arrangements that will allow you to pay off your rent arrears to Charnwood Neighbourhood Housing
• referring you to a specialist agency if you have multiple debts.

You have to break the chain of debt. If you borrow more money to pay off what you already owe you could end up in serious difficulties.

Click here to view the Rent Leaflets

REMEMBER IT’S NEVER TOO LATE TO SEEK HELP!